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Local 591 EAP / Member Assistance

Credit IAM EAP, LAP

August Edition 2020

Problem-Solving Strategies

(excerpts from verywellmind.com, March 20,2020)

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Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.

The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.

The Steps in Problem-Solving

   In order to correctly solve a problem, it is often important to follow a series of      steps. Many researchers refer to this as the problem solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.

   It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.

1. Identifying the Problem: While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.
2. Organizing Information: Before coming up with a solution, we need to first organize the available information. What do we know about the problem? What do we not know? The more information that is available, the better prepared we will be to come up with an accurate solution.
3. Defining the Problem: After the problem has been identified, it is important to fully define the problem so that it can be solved.
4. Forming a Strategy: The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences.
5. Allocating Resources: Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is. If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources into coming up with a solution.
6. Monitoring Progress: Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies.
7. Evaluating the Results: After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.

It is important to remember that there are many different problem-solving processes with different steps and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.

Decision Making

(Excerpts from: https://www.skillsyouneed.com/ips/decision-making.html)

In its simplest sense, decision-making is the act of choosing between two or more courses of action. Decision-making involves choosing between possible solutions to a problem. Decisions can be made through either an intuitive or reasoned process, or a combination of the two.

                                                                     Reason and Intuition
It’s useful to start with gathering facts and figures. Once you have an obvious ‘decision’, it’s the turn of intuition .How do you feel about the ‘answer’? Does it feel right? If not, have another look, and see if you can work out why not. If you’re not emotionally committed to the decision you’ve made, you won’t implement it well or effectively.

Reasoning
Reasoning is using the facts and figures in front of you to make decisions. Reasoning has its roots in the here-and-now, and in facts. It can, however, ignore emotional aspects to the decision, and in particular, issues from the past that may affect the way that the decision is implemented.
More complicated decisions tend to require a more formal, structured approach, usually involving both intuition and reasoning. It is important to be wary of impulsive reactions to a situation.

Intuition
Intuition is using your ‘gut feeling’ about possible courses of action.
Intuition is a combination of past experience and your personal values. It is worth taking your intuition into ac- count, because it reflects your learning about life. It is, however, not always based on reality, only your perceptions, many of which may have started in childhood and may not be very mature as a result. It is worth examining your gut feeling closely, especially if you have a very strong feeling against a particular course of action, to see if you can work out why, and whether the feeling is justified.

Centers for Disease Control and Prevention

1600 Clifton Road Atlanta, GA 30329-4027

1-800- CDC-INFO (1-800-232-4636) https://www .cdc.gov

World Health Organization

Regional Office for the Americas of the World Health Organization

525 23rd Street, NW

Washington, DC 20037

202-974-3000   http://www.who.int/en

August Monthly Observances

National Eye Exam Month

Spinal Muscular Atrophy Awareness

Happiness Happens Month

 Benefits and you

AmericanAirlines Prescription Safety Glass Program

Please follow the links below to access JETNET to acquire prescription safety glasses, Please select the other than locations.

https://me.aa.com/line/prescriptionGlass/AA_Safety_Glasses_Program_Guidelines_4-2013.pdf

https://newjetnet.aa.com/docs/DOC-16810

https://aamaintweb.aa.com/line/prescriptionGlass/default.asp

As Stated before with the aging workforce and the threat of death from the covid-19 please be prepared for an unfortunate and untimely death, for the EAP/MAP team to assist your beneficiary in an effective and timely way please complete the Bereavement Checklists available on Local591.com EAP/MAP link.  

Local 591 EAP / Member Assistance Representatives

Ken Morse- (815) 483-8585 - k.morse@local591.com

 National EAP and Benefits–Member Assistance Program Coordinator

Hector Posa- (815) 323-9648       ORD MLS EAP-Member Assistance Peer

Mark Smejkal- (847)757-1954- ORD EAP-Member Assistance Peer

Tony Lepore- (940) 536-8817- t.lepore@local591.com

National Benefits and EAP-Member Assistance Coordinator

Danny Wilson-(631) 334-0933- d.wilson@local591.com

Northeast Region Member Assistance Program EAP and Benefits Coordinator

Rawle Skeet- (954) 559-7505- r.skeet@local591.com

Southeast Region Member Assistance Program EAP and Benefits Coordinator

Phil Revollo- (954) 665-7383 MIA EAP-Member Assistance Peer

Sean Bruno- (310) 594-2025-s.bruno@local591.com

West Region Member Assistance Program EAP and Benefits Coordinator

Edwin Joseph- (310) 709-4755- jord352000@yahoo.com

West Region Member Assistance Program EAP and Benefits peer Coordinator

John Hadaway- (817) 637-8075- J.hadaway@local591.com

Southwest Region Member Assistance Program (Terminal) EAP and Benefits Coordinator

David San Miguel- (817) 875-5808- D.sanmiguel@local591.com

Southwest Region Member Assistance Program (Hangar) EAP and Benefits Coordinator

David Emerline- (469) 408-8197- EEMERLINEE07@YAHOO.COM

Southwest Region Member Assistance Program (MLS) EAP and Benefits Peer Coordinator

EAP AUG 2020 News Letter.pdf